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Claudia
closed
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Claudia
under review
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Claudia
Are your product reviews coming from a Shopify field or a 3rd party app integration? Syncio only has permission to sync over Shopify data.
Kirsten Segavac
Claudia: In my instance every source store I work with would have a different setup. I see the logistical issue this would entail. Does the introduction of product metafields tab help with this?
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Claudia
Kirsten Segavac: Generally we can't sync a product review as it's not coming from the product itself but from an outside source. We don't have access to this data so we can't sync it. If it comes from a metafield we might be able to sync it but we would need to look at the specifc field as we can't sync all metafields. If you have any examples please reach out to support@syncio.co and the team can have a look